800response (http://www.800response.com), a leading provider of toll-free vanity phone numbers and real-time call tracking analytics, announces three new hires to the company’s inside sales and client engagement teams. Dawn Tremmel joins the company as a Client Engagement Specialist, and the business-to-business sales team adds two Account Managers, Pitt Petri and Dennis Michel.
“We are very excited to have Dawn, Dennis, and Pitt joining our team. Their backgrounds in customer relations and sales experience bring a level of professionalism and quality that is synonymous with the 800response brand,” says Laura Noonan, Senior Vice President of Sales.
Dawn Tremmel joined the company in late September 2017, and is responsible for maintaining the relationships between 800response and its customers, with a focus on major accounts. Tremmel brings over sixteen years of sales, marketing, and customer service experience to 800response. She held the position of Media Solutions Specialist at American media holding company Gannett for eleven years, working closely with business clients to build trust and facilitate successful advertising campaigns to meet their specific needs. Tremmel most recently served as Director of Sales and Marketing for Green Mountain Suites Hotel, for corporate accounts. Her experience in sales and marketing brings valuable assets to the company’s dedicated efforts of providing exceptional customer experiences and account management.
Dennis Michel and Pitt Petri joined the 800response team in 2017 as well, both with backgrounds in the sales field. Michel has 15 years of prior experience as an account manager for telecom solutions provider BCN Telecom, where he successfully sold both telephone and internet services to various businesses across Vermont. Petri worked for two years at global 3PL and supply chain specialist England Logistics as an account manager. Michel and Petri bring their solid networking and sales skills to 800response to promote the value of unforgettable vanity phone numbers in order to obtain new customers and establish strong symbiotic working relationships with advertising agencies and other channel partners.
“As today’s business environment is changing we recognize the need to have dedicated attention on servicing our existing customers, which allows our internal sales team to concentrate on acquiring new business. The evolution of our sales team into two collaborative units, one focusing on new business and the other on servicing existing business, we are better positioned to continue delivering the exceptional customer experiences that we’re known for throughout our thirty years in business.”, says Noonan.
800response provides businesses of all sizes and industries with unforgettable vanity phone numbers to help increase their inbound leads. Most people prefer to use the telephone to reach a business, and 65 percent of businesses consider phone calls their highest quality lead source. When companies use a toll-free vanity number in their advertising, they see a far higher response rate than using a local or numeric toll-free number, up to 50 percent more inbound leads.
Since 1990, 800response has maintained the widest selection of true vanity 800 numbers available today. We offer these dynamic advertising tools to businesses throughout North America to help them drive increases in advertising response rates, improve ROI, and track cost-per-lead. 800response services include a sophisticated geo-based call routing platform, real-time call data, and call monitoring services like call recording, CallFinder speech analytics, and automated call scorecard technology. A champion of toll-free industry issues, 800response participates alongside major long distance carriers in telecom regulatory meetings, and makes recommendations to the FCC on the future development of the toll-free industry. Learn more at www.800response.com.