Karin J. Hardy, Customer Service Manager (CSM) for TPW Management's Stratton Portfolio has achieved the CMCA (Certified Manager of Community Associations) designation from the Community Associations Institute. This designation is only achieved after the candidate has successfully completed the M-100 and M-200 courses of study for the Association of Professional Community Managers. CAI provides these types of educational tools and resources to people who govern and manage homeowners associations, condominiums and other planned communities. CAI's mission is to help their members make the communities they manage a better place to live. "Knowledge and understanding of the job give the employees of TPW a sense of ownership, which in turn leads to the success of the company" remarks CEO Paul T. Carroccio. "Employees are given the opportunity to take courses in all areas of community management; this builds confidence which in turn provides for better customer satisfaction. With better satisfaction of our customers, our motto stands on its own, GO PLAY, LEAVE THE WORK TO US." Karin is the 8th TPW employee to receive such a designation
Karin joined TPW in April 2008 after spending four years at Stratton Mountain working for Intrawest at Stratton in Development and Construction. Karin has lived in Vermont for over 30 years, with her three boys, Greg ( 26), Jesse (23), Colton (21). All three sons attended the University of Vermont.
TPW Management manages over 2000 homes in Vermont through its offices in the Mount Snow Resort, Okemo Mountain Resort, Pico/Killington
Resort, Stratton Mountain Resort, and Manchester areas. TPW also manages and operates 40 community-based and municipal water systems throughout the state. The company employs Community Association Institute certified managers with specialties in the areas such as financial management, community association governance, and capital project management. In addition to maintenance staff, licensed engineers with backgrounds in structural/building design and construction are also in-house. In addition, the Company provides construction management services for capital projects at the communities it manages.
Named as "One of the Top Ten Places in Vermont to Work" by Vermont Business Magazine, in 2006 and 2008, TPW is majority owned by the father/son team of Paul W. & Paul T. Carroccio who insist on treating their employees - their greatest asset - as if they too were family. For more information about TPW Management, visit http://www.tpwmanagement.com/ or call 888-297-4TPW. At TPW Management, we take pride in knowing we are the owner's eyes and ears, with respect to their home in Vermont, and take satisfaction knowing that our customers can "Go Play! Leave the Work to Us."
