Customers Report Threatening Scam Calls Impersonating GMP
Vermont Business Magazine Green Mountain Power (GMP) is alerting customers about a surge in scam calls to customers today. The scammers claim to be from GMP, demand immediate payment over the phone and threaten power shut off if customers don’t pay right away. GMP urges customers to hang up on these scammers.
“GMP customers started alerting us this morning about the calls, hoping to help other customers avoid this scam. We work with our customers and are here to help. We would never threaten immediate shut off or demand payment by credit card or pre-paid cards. If someone does this, hang up,” said Liz Hart, Manager of Customer Care for GMP.
Customers are urged that if you get a call like this you should hang up, and:
- Do not provide payment or personal information
- Do not engage with the caller
- Do not call back that number
- Call GMP Customer Service at 888-835-4672 to report the call, and any details about it, like the number it came from, the caller’s name, and what the caller said
Customers are also encouraged to report this scam to the Vermont Attorney General’s Consumer Assistance Program at 800-649-2424 (in state) or 802-656-3183 or online at https://ago.vermont.gov/cap/.
About Green Mountain Power
Green Mountain Power serves more than 270,000 residential and business customers in Vermont with electricity that’s 100% carbon free and 78% renewable on an annual basis, and GMP is partnering with customers to improve lives and transform communities. GMP is providing solutions to cut carbon and is delivering electricity that is clean, affordable, and always on. GMP is the first utility in the world to get a B Corp certification, meeting rigorous social, environmental, accountability and transparency standards and committing to use business as a force for good. In 2022, GMP was named to TIME’s list of the 100 Most Influential Companies. Fast Company named GMP one of the top five Most Innovative Companies in North America in 2022. GMP also earned a spot on Fast Company’s Most Innovative Companies in the World list in the energy sector four years in a row, and in 2023 and 2021 the Smart Electric Power Alliance (SEPA) honored GMP as a nationwide leader in energy transformation.
Source: 8.15.2023. COLCHESTER, Vt. – Green Mountain Power
