Vermont Business Magazine The Best Western Plus Waterbury-Stowe has been recognized for a second year in a row with the brand’s most prestigious honor, the M.K. Guertin Award, for exceptional levels of service, quality, value, and commitment to guests. Framed within the COVID crisis this year, Best Western President and CEO David Kong noted that the staff’s commitment to superior guest service has been a grounding force to the brand.
The Best Western Plus Waterbury-Stowe is one of only a handful of select properties across North America to receive this honor, named after the brand's founder, M.K Guertin.
The hotels must also meet other Best Western standards and membership requirements, such as scoring in the top 5% of brand assessments.
The award includes a plaque as well as a monetary prize, which Best Western Plus Waterbury-Stowe General Manager Melissa Moore will distribute among staff.
General Manager Melissa Moore and staff leaders gather with the M.K. Guertin Award plaque at the Best Western Waterbury-Stowe.
“In addition to being Best Western’s most prestigious honor, this award also holds a lot of meaning to our brand,” noted David Kong. “The award recognizes properties that best demonstrate our foundational commitment to providing superior customer care. This commitment has not only led us to become a trusted leader in hospitality for nearly 75 years, but it has acted as the grounding force for our brand during the onslaught of COVID-19. Noting this unprecedented time in our brand’s history, it is an honor to present this meaningful award to exemplary hotels like yours that go above and beyond to deliver superior care to guests in good times and tough times.”
Each Best Western brand hotel is independently owned and operated. Located at 45 Blush Hill Road in Waterbury, the Best Western Plus Waterbury-Stowe has been an integral part of the Waterbury community for over 40 years. It features 83 rooms including select dog-friendly accommodations, an indoor heated pool, a daily COVID-compliant build-your-own breakfast box included with guests’ stay, walking trail, covered bridge, children’s playground, and more. For reservations, call the hotel directly at 802-244-7822 or call Best Western’s 24-hour, toll-free number at 1-800-WESTERN. Reservations can also be made online at BestWesternWaterburyStowe.com.
About Best Western® Hotels & Resorts: Best Western Hotels & Resorts, headquartered in Phoenix, Arizona, is a privately held hotel brand within the BWH Hotel Group global network. With 17 brands and approximately 4,700 hotels in over 100 countries and territories worldwide, BWH Hotel Group suits the needs of developers and guests in every market.