Vermont Health Connect today released data on enrollment and renewal data for the state's health care exchange. The exchange covers individuals and company's with 50 or fewer employees. The following numbers are up-to-date as of 11:59 pm Wednesday, December 3, 2014.
Renewals: 15,595 individuals have been checked out into 2015 health plans (out of 38,704 in the renewal pool).
New to Vermont Health Connect: 2,140 individuals have been checked out into 2015 health plans.
Additional Notes:
1) Since the start of open enrollment, the Customer Support Center has answered over 16,000 calls and the average wait time has been less than 10 seconds.
2) Our partners at Optum expect to complete no-change renewals today, ahead of schedule.
3) Because this year’s renewal work is a manual process, quality control is essential. State volunteers have played a vital role in this regard, first going through training and then working to confirm the accuracy of more than 10,000 renewal applications and send those applications to our insurance carrier partners. Their productivity has outpaced expectations, which in turn is allowing Optum to complete no-change renewals ahead of schedule.