Over 110,000 Vermonters may be eligible for a refund of Sirius XM satellite radio charges from between July 28, 2008, and December 4, 2014, if they file a complaint by May 1, 2015. The average consumer refund is $95. Consumers must file the complaint forms foundhere, showing a loss that has not already been resolved by Sirius XM. Complaints should be sent to: Sirius XM, PO Box 33059, Detroit MI 48232-5059. Consumers are advised to keep a copy of their completed complaint forms.
The refunds are a result of the December 4, 2014, settlement between Sirius XM and Vermont, 44 other states, and the District of Columbia. Thesettlementresolved claims that the satellite radio company engaged in misleading advertising and billing practices. Complaints against Sirius XM involved unauthorized fees, failure to provide timely refunds, contracts that automatically renewed without consumers’ consent, misrepresentations that customers’ services would be canceled and not renewed, and difficulty cancelling contracts. The settlement requires Sirius XM to change several of its business practices and disclosures and to refund consumers who lost money due to their practices.
Source: Vermont AG April 22, 2015