The Vermont Department of Labor’s Employer Services and Program Integrity Units within the Unemployment Insurance Division are currently experiencing technical issues involving the public phone lines for both Units. The Department of Labor is currently working to resolve this issue as quickly as possible; however, in the interim, callers will be unable to get through using 802-828-4333 or 802-828-4344. Employers and members of the public are being asked to use the Department’s General Line,802-828-4000, Option 1, to reach the Unemployment Insurance Division.
The Employer Services Unit handles all business inquiries regarding Unemployment Insurance tax contributions and liability determinations and the Program Integrity Unit handles unemployment claims auditing, including the collection of overpayments and unpaid contributions.