Vermont Business Magazine Age Well has earned Case Management Accreditation from the National Committee for Quality Assurance (NCQA), a leading independent organization dedicated to improving health care quality.
Age Well received NCQA’s highest accreditation status effective June 1, 2026. The three-year accreditation extends through June 1, 2029, and recognizes organizations that meet rigorous standards for case management, care coordination, performance measurement, continuous quality improvement, and person-centered service delivery.
The accreditation underscores Age Well’s commitment to delivering compassionate, evidence-based support that helps older Vermonters remain healthy, independent, and connected to their communities.
“Achieving NCQA Accreditation is an important milestone for Age Well and reflects our unwavering commitment to quality, accountability, and continuous improvement,” said Jane Catton, Chief Executive Officer of Age Well. “This recognition is the result of the dedication, expertise, and compassion of employees across our organization. Their commitment to excellence strengthens our programs and reaffirms our promise to deliver exceptional services to older Vermonters, their families, and caregivers.”
A Lifeline for Older Vermonters
Age Well helps older adults remain independent, healthy, and connected by providing essential services across Chittenden, Addison, Franklin, and Grand Isle counties.
During the past year, Age Well:
- Provided 318,689 nutritious meals through Meals on Wheels and community dining programs.
- Supported more than 16,000 older adults through care coordination, transportation, evidence-based wellness programs, caregiver support, and other essential services.
- Engaged 1,092 volunteers who contributed more than 69,000 hours helping older Vermonters remain safe and independent at home.
“Age Well is often the difference between an older Vermonter remaining safely at home and facing unnecessary hardship,” said Tracey Shamberger, Director of Business Development & Communications. “Our work is deeply personal. It is about people, ensuring every older adult has the support they need to age with dignity, connection, and confidence.
“For our case management team, this accreditation affirms the person-centered approach we bring to everyone we serve,” said Mariah Argiros, Director of Case Management. “It reflects our commitment to coordinated, responsive services that help older adults live independently, support caregivers, and strengthen community partnerships. Most importantly, it assures those who rely on Age Well that our services are grounded in nationally recognized standards of excellence.”
Supporting Independence Every Day
Through Meals on Wheels, evidence-based wellness programs, care coordination, transportation, caregiver support, health insurance counseling, and community-based services, Age Well connects older Vermonters with the resources they need to remain independent and engaged in the communities they call home.
NCQA accreditation further reinforces Age Well’s commitment to continuous improvement and to providing older Vermonters with high-quality care and support.
About Age Well
For more than 50 years, Age Well has served as the Area Agency on Aging for northwestern Vermont, helping older adults live with dignity, independence, and purpose. Serving Chittenden, Addison, Franklin, and Grand Isle counties, Age Well provides nutrition services, case management, caregiver support, healthy aging programs, transportation assistance, volunteer opportunities, Medicare counseling, and advocacy to help older Vermonters remain safe, connected, and engaged.
Collaborating with community partners, volunteers, caregivers, and families, Age Well is committed to ensuring every older Vermonter has access to the services, resources, and connections needed to thrive while aging in the place they call home.
To learn more about Age Well, visit agewellvt.org or call the Helpline at 1-800-642-5119.
Colchester, VT— June 30, 2026 — Age Well
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