From delivery to pickup, to in-store shopping, the Berlin store remodel aims to solidify Walmart’s commitment to providing customers with a seamless, effortless, high-quality shopping experience
Vermont Business Magazine Walmart customers in Berlin may be seeing some construction work in progress both inside and outside the Supercenter located at 282 Berlin Mall Rd as the store undergoes a major remodel. The remodel is one of many scheduled for Vermont in 2024 as part of Walmart’s continuing commitment to invest in the communities it serves.
Upon completion, Berlin Walmart store associates will host a community celebration to mark the delivery of all the new customer-focused features and amenities that will be available, including:
- A newly painted building inside and out
- Additional grocery aisles making it easier for customers to navigate
- Expanded online grocery pickup area
- Fully remodeled bathrooms with the addition of a new mother’s room
- Increased number of products in multiple departments, including grocery, pets, pharmacy, and more
- New flooring throughout the store to replace the existing tile
- New lighting and signage throughout the store making it easier for customers to navigate
- New pharmacy layout with the addition of a health room and privacy area to improve customer service and the comfort of patients
- New shelving and lower fixtures for improved store flow
- State-of-the-art electronics department with new interactive displays
- Upgraded deli/bakery areas, with the addition of a new bakery oven and refrigerated cases, and an increased assortment of deli/bakery items
“Having been a part of the Berlin community for 25 years, we are always looking for ways to better serve our customers,” said Sarah Brown, Berlin Store Manager. “Remodeling our current store will allow us to offer our customers greater convenience and an enhanced shopping environment, and we ask for customers’ patience while work is underway to deliver those improvements.”
Berlin’s Walmart transformations are a part of Walmart’s Signature Experience, which seeks to inspire customers and elevate their in-store experience. Upgrades at the Berlin Walmart Supercenter will include:
- Activated corners: Exciting displays featured at the corners of certain departments to pull customers in and help them touch, feel and become a part of the space, allowing them to discover all that Walmart has to offer.
- Elevated departments: Transformed stores feature displays showcasing products that are out of their boxes so customers can imagine them fitting into their daily lives.
- More space to discover: Walmart has purposefully created more space for customers to explore and discover the breadth and depth of what their local store has to offer.
- Digital touchpoints: These new touchpoints located throughout the store will help to communicate to customers the vast range of products and services Walmart offers online through the use of QR codes and digital screens.
- For example, in Walmart’s Pets area, a customer may scan the QR code to find additional dog bed options, learn about Walmart’s pet insurance service options or have a 20-pound bag of kibble delivered to their door.
In addition, Berlin Walmart customers will save time and money by shopping when, where, and how they want. The Berlin store will continue to offer the following innovations:
- Pickup: Walmart’s Pickup option has become a favorite among busy shoppers. It provides the convenience of online shopping and allows them to quickly collect their groceries without stepping out of their vehicles. The best part is that Walmart Grocery Pickup is completely free of charge. Furthermore, customers using SNAP in most states have the option to avail themselves of the pickup service as well.
- Delivery: Walmart’s convenient delivery service is also a hit with customers. Even more, Walmart has now made both pickup and delivery contact free. Express delivery – customers now have the option to have their deliveries made in under two hours.
- Walmart Pay: A touch-free way to pay.
Google Maps image of Berlin, Vermont, Walmart.
About Walmart in Vermont
Walmart Inc. (NYSE: WMT) helps people around the world save money and live better – anytime and anywhere – in retail stores, online and through their mobile devices. In Vermont, we serve customers at 6 retail units and online through Walmart Online Grocery and Walmart.com. We are proud to employ 1,257 associates in Vermont. Walmart supports local businesses, spending $954.7 million with Vermont suppliers in fiscal year 2023 and supporting 4,666 supplier jobs. Walmart continues to be a leader in employment opportunity, sustainability, and corporate philanthropy. In fiscal year 2023, Walmart and the Walmart Foundation contributed more than $453,592 in cash and in-kind donations to local nonprofits in Vermont. Learn more at corporate.walmart.com.
Source: BERLIN, VT (May 2, 2024) – Walmart
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