Scammers Busy Dialing Customers, Demanding Immediate Payment, Threatening Shutoff
Vermont Business Magazine Green Mountain Power (GMP) is alerting customers about a sudden surge of scam calls today. Dozens of customers have reported a caller threatening immediate power shut off unless they pay up right away. This is a scam, and GMP is urging customers to be safe and hang up.
“We work with our customers, we’re here to help, and we would never threaten immediate shut off or demand payment over the phone. If someone is claiming to be GMP and demanding payment, just hang up. It is a scam,” said Liz Hart, Manager of Customer Care for GMP.
Tips to be safe when scammers call:
- Do not provide payment or personal information
- Do not engage with the caller
- Do not call back the number that called you
- Call GMP Customer Service directly at 888-835-4672 to check the status of your account, report the call and any details about it, like the number it came from, the caller’s name, and what the caller said.
Customers are also encouraged to report scam calls to the Vermont Attorney General’s Consumer Assistance Program at 800-649-2424 (in state) or 802-656-3183 or online at https://ago.vermont.gov/cap/.
About Green Mountain Power
Green Mountain Power serves more than 275,000 residential and business customers in Vermont with electricity that’s 100% carbon free and 80% renewable on an annual basis, and GMP is partnering with customers to improve lives and transform communities. GMP is providing solutions to cut carbon and is delivering electricity that is clean, affordable, and always on. GMP is the first utility in the world to get a B Corp certification, meeting rigorous social, environmental, accountability and transparency standards and committing to use business as a force for good. In 2022, GMP was named to TIME’s list of the 100 Most Influential Companies. Fast Company named GMP one of the top five Most Innovative Companies in North America in 2022. GMP also earned a spot on Fast Company’s Most Innovative Companies in the World list in the energy sector four years in a row, and in 2023 and 2021 the Smart Electric Power Alliance (SEPA) honored GMP as a nationwide leader in energy transformation.
Source: 2.27.2024. COLCHESTER, Vt. – Green Mountain Power
