DMV offices temporarily closing Nov 8-14 for major computer system upgrade

Vermont Business Magazine All Vermont Department of Motor Vehicle (DMV) offices will be closed to the public November 8-14 in order to implement the major computer system upgrade that the Department has been working on for the past year, and also to conduct the necessary employee training.

There will be no online vehicle registration renewals or replacements from November 5-12. All other online services will be available, but credit card payment processing may be delayed during this time. Customers will be able to use the online scheduling system to make appointments for after the offices reopen for in-person business.

This is phase one of the rollout of the new system that will greatly improve DMV customer service with faster, easier transactions and more options for online services. The systems being replaced are more than 50 years old and have impeded the Department’s ability to streamline processes and keep up with increasing demand. 

The new system will simplify transactions and allow the DMV to serve customers better. New online services for phase one will include license plate replacement, title replacement, lien-holder status, and verification of the availability of specific vanity plates.

Additionally, most vehicle registration and title transactions will be completed on the same day during in-person appointments. In most cases, customers will leave the DMV with their license plate, registration, and/or title.

The DMV encourages customers to plan ahead if they need an in-person appointment for a driver’s license or vehicle services, or if they need to complete other timely business, during this closure.

To complete transactions online or schedule an appointment, go to mydmv.vermont.gov. 

Date

Office/Service

Impact

5 PM 11/5/2023 to 11/12/2023

DMV Express, Kiosks, and  Temporary Plates

Registration renewal, and replacement and temporary license plates unavailable online.

5 PM 11/6/2023 to 11/12/2023

Commercial Vehicle Operations Online

Commercial vehicle services, including fuel tax returns, license activities, and IFTA/IRP unavailable online.

11/7/2023

Commercial Vehicle Operations Office - Montpelier

Commercial vehicle services unavailable.

11/8-14/2023

All DMV Locations

All DMV offices closed to the public.

11/15/2023

All DMV Branch Offices (Bennington, Montpelier, Newport, Rutland, South Burlington, Springfield)

All branch offices reopen to the public.

Week of 11/20/2023

DMV Satellite Locations

(St. Albans, St. Johnsbury, White River Junction)

DMV Satellite Locations reopen to the public.

 Source: 10.19.2023. Montpelier, Vt. – DMV vtrans.vermont.gov