DVFiber connects first customers

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DVFiber connects first customers

Mon, 01/16/2023 - 2:20pm -- tim

Vermont Business Magazine DVFiber, the communications union district serving southeastern Vermont, has announced that it has connected its first customers with high-speed fiber optic Internet.

Customers in Readsboro were connected to DVFiber.net late in December. This pilot group is testing the DVFiber network for reliability of speed and access to the Internet for a three-month testing period. DVFiber will survey the pilot group for feedback regarding all aspects of customer service, including initial connection, call response time, repair, customer support, and billing. The survey findings will help ensure that connecting larger numbers of customers will go as quickly and smoothly as possible in 2023.

“The connection of the pilot program customers last week marks a huge milestone for Readsboro. In recent years, whenever someone new moves into town the first thing they ask is, ‘What’s the best option for Internet service?’ and really there were no good broadband options available. So, for me,” says Omar Smith, Readsboro’s representative to the DVFiber Governing Board, “it’s very exciting to see a ‘world class’ option available for our community. It creates a level playing field for our residents to have the same connected services as many larger, more densely populated areas.”

Now that DVFiber is officially an Internet service provider (ISP) for the region, its next focus will be to press forward speedily with its construction to expand and connect more customers in 2023. The current expected engineering plan is that DVFiber will connect customers in areas of Halifax, Marlboro, Readsboro, Stamford, and Whitingham. DVFiber’s construction build-out design does not track town borders, so portions of some member towns may be available to be connected sooner than another section of the same town. This construction work is expected to take the better part of the next two years.

“These initial homes mark the first step in achieving our goal to make fibernet service accessible and affordable to all in our district,” says DVFiber Chair Steven John. “This is our mission and sole purpose as your publicly owned and operated Internet service provider.”

“Congratulations to everyone who has worked so hard to get these residents connected. This is a great step toward our goal of bringing broadband to every Vermonter,” said VCBB Executive Director Christine Hallquist.

“The connection of the pilot program customers marks a huge milestone for Readsboro. In recent years, whenever someone new moves into town the first thing they ask is, ‘What’s the best option for Internet service?’ and really there were no good broadband options available. So, for me,” says Omar Smith, Readsboro’s representative to the DVFiber Governing Board, “it’s very exciting to see a ‘world-class’ option available for our community. It creates a level playing field for our residents to have the same connected services as many larger, more densely populated areas.”

Now that DVFiber is officially an Internet service provider (ISP) for the region, its next focus will be to continue its construction to expand and connect more customers in 2023. The current plan is that DVFiber will connect customers in areas of Halifax, Marlboro, Readsboro, Stamford, and Whitingham. DVFiber’s construction build-out design does not track town borders, so portions of some member towns may be available to be connected sooner than another section of the same town. This construction work is expected to take the better part of the next two years.

“These initial homes mark the first step in achieving our goal to make fibernet service accessible and affordable to all in our district,” says DVFiber Chair Steven John. “This is our mission and sole purpose as your publicly owned and operated Internet service provider.”

Southern Vermont detail of CUD member towns. The Purple towns are part of DVFiber, Pink is SoVT CUD, Stripes are DVFiber/SoVT CUD and Yellow is Otter Creek CUD. The towns in white are not members of any CUD. Dept of Public Service map.

Deerfield Valley Communications Union District (DVCUD), operating as DVFiber, is a Vermont communications union district (CUD) established in southeastern Vermont in 2020 to provide universal, affordable, reliable high-speed Internet service that will support economic development and expand educational opportunities within the district. The district operates under the principles of equity, performance, affordability, reliability, and privacy, and currently encompasses a total of 24 towns. For more information, visit dvfiber.net

 

DVFiber was established in southeastern Vermont in 2020 to provide universal, affordable, reliable high-speed Internet service that will support economic development and expand educational opportunities within the district. The CUD operates under the principles of equity, performance, affordability, reliability, and privacy, and currently encompasses a total of 24 towns. For more information, visit dvfiber.net.

214 Vermont towns are members of CUDs, including more than seventy-six percent of the state’s population and ninety-three percent of premises without access to 25/3 service. Six of Vermont’s ten CUDs are currently under construction.

1.16.2023. Wilmington, Vermont - DVFiber dvfiber.net