Vermont Business Magazine Once you apply for FEMA assistance, you should file an insurance claim if you have not yet done so. FEMA may contact you to verify information or complete a home inspection and may refer you to the U.S. Small Business Administration. When FEMA processes your application, you will receive a determination letter, which you can appeal.
Insurance Claim
If you have homeowners’, renters’ or flood insurance, file a claim as soon as possible. FEMA cannot duplicate benefits for losses covered by insurance, so the agency needs to see what your insurance covers before it can process your application. If your policy does not cover all your expenses, you may be eligible for federal assistance.
Home Inspection
If you report that you cannot or may not be able to safely live in your home, FEMA must verify the damage through an onsite or remote inspection. FEMA staff will call you to set up the inspection – note that they may call from an unknown or restricted number. The inspector will only visit when you, your co-applicant, or another person you designate in writing is present.
FEMA inspectors are trained to recognize damage caused by a disaster, but they do not decide if you will receive assistance. If needed, FEMA will provide reasonable accommodations, including translation and ASL interpreters, to ensure you and the inspector can communicate. The inspection may take up to 45 minutes to complete.
For more information about FEMA home inspections, visit Home Inspections | FEMA.gov, or watch the accessible video at FEMA Accessible: Home Inspections - YouTube.
Small Business Administration
FEMA may refer you to the Small Business Administration (SBA) to apply for a long term, low interest disaster loan. Once FEMA refers you, you should submit the application as soon as possible. SBA loans are the largest source of federal recovery funds for survivors – and applying for an SBA loan allows FEMA to consider you for other types of assistance.
The SBA offers long-term, low-interest disaster loans to businesses of all sizes, private nonprofit organizations, homeowners and renters. It’s free to apply, and you don’t have to accept the loan if you’re approved. If the SBA finds you ineligible, they will refer you back to FEMA, which will then evaluate you for additional assistance types of aid.
Determination Letter
You will receive a letter from FEMA either by mail or email, based on the preference you indicated when you applied. The letter will explain whether FEMA has found you eligible for assistance, how much, and how the assistance must be used.
If your letter says you’re ineligible, it does not mean you’re denied. The letter will explain how to appeal the decision if you do not agree with it. For more information, visit How Do I Appeal the Final Decision? | FEMA.gov.
Help is Available
For in-person help with any step of this process, visit a Disaster Recovery Center, where specialists from FEMA and the SBA can answer questions, help you submit documents and guide you through the appeals process. Centers are open in impacted areas across the state – to find one near you, visit fema.gov/drc.
If you are feeling emotional distress, the U.S. Department of Health and Human Services’ Disaster Distress Helpline is available at 800-985-5990. This toll-free, multilingual crisis support service is open 24/7, operated by the Substance Abuse and Mental Health Services Administration. American Sign Language users can contact the helpline through videophone at 800-985-5990, or by selecting the “ASL Now” option on the website at www.samhsa.gov/find-help/disaster-distress-helpline.
How To Apply
If you live in Caledonia, Chittenden, Lamoille, Orange, Orleans, Rutland, Washington, Windham or Windsor County and were affected by Vermont’s July severe storms, FEMA may be able to help with temporary housing expenses, basic home repairs and other disaster-related needs. To apply, visit DisasterAssistance.gov, download the FEMA App from the Apple App Store or Google Play Store, or call FEMA’s toll-free helpline at 800-621-3362 with language translation available. If you use a relay service such as video relay service (VRS), captioned telephone service or others, give FEMA your number for that service when you apply.
If your address is not in a currently designated area, you can still apply by calling the FEMA Helpline at 800-621-3362. This will let you proceed if your county is added to the declaration.
For in-person help, visit a Disaster Recovery Center, where FEMA specialists can help with applications, answer questions and provide referrals to resources. To find a center near you, visit fema.gov/drc.
FEMA will ask for:
- A current phone number where you can be contacted;
- Your address at the time of the disaster;
- The address where you are now staying;
- Your Social Security Number;
- A list of damage and losses;
- Banking information (if you choose direct deposit); and
- If insured, your policy number, agent and/or insurance company.
FEMA Disaster Survivor Assistance teams are visiting homes in communities across the state to help residents apply for assistance. To learn how they can help – and how to distinguish them from scammers – visit FEMA Disaster Survivor Assistance Crews Support Vermont Communities | FEMA.gov.
For an accessible video about how to apply, go to FEMA Accessible: Three Ways to Register for FEMA Disaster Assistance - YouTube.
For the latest information on Vermont’s recovery, visit fema.gov/disaster/4720. Follow the FEMA Region 1 account at Twitter twitter.com/FEMARegion1 or the Facebook page at facebook.com/FEMA.
Follow the Vermont Emergency Management Agency on Twitter at twitter.com/vemvt and on Facebook at facebook.com/VermontEmergencyManagement.
FEMA is committed to ensuring disaster assistance is accomplished equitably, without discrimination on the grounds of race, color, religion, nationality, sex, age, disability, English proficiency, or economic status. Any disaster survivor or member of the public may contact the FEMA Civil Rights Office if they feel that they are the victim of discrimination. FEMA’s Civil Rights Office can be contacted toll-free at 833-285-7448. Multilingual operators are available.
TO REGISTER FOR FEMA AID, EVEN IF YOU HAVE INSURANCE OR ARE IN AN UNDECLARED COUNTY, VISIT: DisasterAssistance.Gov OR CALL 800-621-3362
FLOOD RECOVERY RESOURCES
Flood Resources
State of Vermont Flood Recovery Site
Individual Assistance
Apply for FEMA assistance, even if you have insurance or are not in a declared county visit www.DisasterAssistance.gov or call 1-800-621-3362.
List of IA Registration Facilities
Individual Assistance Frequently Asked Questions
Individual Recovery
Multi-Agency Resource Center Locations
FEMA Individual Assistance Program Information
Vermonters with damaged homes should report those damages to Vermont 211 visiting https://vermont211.org/. Those who can not register on-line can call 2-1-1.
To request volunteer help cleaning your home please contact 2-1-1
Business Recovery
Business Recovery Centers and other resources
Donate to Storm Recovery
Please donate to a reputable charity that assists in recovery, such as (but not limited to)
Vermont Flood Response and Recovery Fund
Northern New England Red Cross
Your Local United Way
State Web Sites
Vermont Department of Health - healthvermont.gov/flood
Agency of Natural Resources - anr.vermont.gov/flood
Agency of Agriculture - agriculture.vermont.gov/flood
Department of Mental Health - mentalhealth.vermont.gov/flood
Agency of Commerce and Community Development - accd.vermont.gov/flood
Volunteer for Storm Recovery - vermont.gov/volunteer
Translations of Recovery Materials
3SquaresVT
Replacement of lost 3SVT due to Household Misfortune (Flood, Power Outage)
A waiver extends the timeline for 3SVT replacement requests due to the Flood that took place on July 11, 2023. Flood-related requests can be accepted through August 9, 2023.
- Relaxed verification is in place for any July 2023 Flood related requests. This means the customer and BPS’ do not need to complete that section on the 271, unless questionable.
- The 271 is still required.
- The customer must be active 3SquaresVT benefits and received a benefit in July prior to the flood/power loss.
Hot and prepared foods waiver
- The State of Vermont was approved to allow 3SquaresVT participants to buy hot and hot prepared foods at SNAP-authorized retailers (grocery stores, general and convenience stores, delis, farmers markets, etc.) effective immediately through August 18th, 2023.
- All SNAP-authorized retailers have been notified, but it may take a bit of time for them to implement this change. To find local SNAP authorized retailers, click here.
- Pandemic EBT or P-EBT food benefits can be used to purchase hot and prepared foods.
- Check out the attachment that is being canvased across VT! Stores are encouraged to post this sign when they update their systems to allow these purchases with SNAP EBT.
- Customers will not pay sales tax on these hot and prepared foods.
Source: 8.7.2023. WILLISTON, Vt. – FEMA

