Customers Across Vermont Report Threatening Scam Calls Impersonating GMP This Morning
Vermont Business Magazine Green Mountain Power (GMP) is alerting customers about a surge in scam calls this morning. The scammers claim to be from GMP, demand immediate payment and threaten to cut off power if not paid right away. GMP says it would never do that, and you hang up - it is a scam. GMP customers started alerting the company this morning about the calls.
“We’re here to help. We don’t threaten immediate shut off, or demand immediate payment by credit card or pre-paid cards. We work with our customers. So, if someone does this – it is a scam. Just hang up,” said Mary Morris, Manager of Customer Care for Green Mountain Power.
Customers are urged that if you get a call like this you should hang up, and:
- Do not provide payment or personal information
- Do not engage with the caller
- Do not call back that number
- Call GMP Customer Service at 888-835-4672 to report the call, and any details about it, like the number it came from, the caller’s name, and what the caller said.
Customers are also encouraged to report this scam to the Vermont Attorney General’s Consumer Assistance Program at 800-649-2424 (in state) or 802-656-3183 or online at https://ago.vermont.gov/cap/.
About Green Mountain Power
Green Mountain Power (GMP) serves approximately 266,000 residential and business customers in Vermont and is partnering with them to improve lives and transform communities. GMP is focused on a new way of doing business to meet the needs of customers with integrated energy services that help people use less energy and save money, while continuing to generate clean, cost-effective and reliable power in Vermont. GMP is the first utility in the world to get a B Corp certification, meeting rigorous social, environmental, accountability and transparency standards and committing to use business as a force for good. GMP earned a spot on Fast Company’s Most Innovative Companies in the World list four years in a row (2017, 2018, 2019, 2020). In 2019 GMP was honored by the Vermont Chamber of Commerce and Vermont Business Magazine with the Deane C. Davis Outstanding Vermont Business of the Year Award.
Source: COLCHESTER, Vt. – Green Mountain Power 1.13.2021