SVMC enhances local ICU services

Vermont Business Magazine In partnership with Dartmouth-Hitchcock and Avera Health, a national leader in telemedicine services, Southwestern Vermont Medical Center (SVMC) will launch eICU CARE, an around-the-clock monitoring service for patients in the intensive care unit (ICU). The new capability will allow patients with certain conditions that would have required a transfer to larger medical centers to be treated here.

“Our hospitalists and Magnet nurses provide excellent care for intensive care patients,” said Trey Dobson, MD, SVMC’s chief medical officer and medical director of Dartmouth-Hitchcock Putnam Physicians. “With additional support from these partners, we will be able to expand the options available to patients experiencing serious illnesses in our community.”

eICU services bring board-certified critical care physicians at Dartmouth-Hitchcock and Avera Health together with doctors and nurses at SVMC using a secure, encrypted high-definition audio-visual connection. The result is a multidisciplinary team. With this technology, specialists working elsewhere are able to have real-time discussions with patients about their care and to review patient information, like cardiac monitors, lab results, medications, and care notes via electronic medical record.

Advanced video technology allows eICU CARE clinicians to see close-up views of patient indicators like pupil size, skin color, and the settings on patient-support devices. Monitoring allows specialists, together with clinicians at SVMC, to conduct a sophisticated predictive analysis. This analysis gives the care team, both locally and at the eICU CARE, the ability to respond to critical changes in health status as quickly as possible.

“We believe in exceptional care and comfort,” said Thomas A. Dee, FACHE, Southwestern Vermont Health Care’s president and CEO. “The eICU CARE program, in addition to our experienced physicians and nurses, will provide a greater level of care more conveniently to patients.”

About SVHC:
Southwestern Vermont Health Care (SVHC) is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVHC includes Southwestern Vermont Medical Center (SVMC), Southwestern Vermont Regional Cancer Center, the Centers for Living and Rehabilitation, and the SVHC Foundation. SVMC includes 25 primary and specialty care practices. For more information, visit

Southwestern Vermont Health Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Language assistance services, free of charge, are available at 1-800-367-9559.

About Avera:

Since 2004, the nonprofit Avera eCARE, based in Sioux Falls, SD, has worked to connect the vast knowledge of specialists to patients in a variety of areas, including rural ones, where immediate access to these services does not exist. Avera eCARE offers one of the largest telemedicine networks in the United States, supporting more than 290 health centers, clinics, long-term care centers, schools, and correctional facilities within a 13-state region. Avera eCARE information also is available online at

Source: BENNINGTON, VT—July 5, 2018—SVMC