Vermont Business Magazine Rutland Regional Medical Center has been awarded the Advisory Board 2018 Workplace of the Year Award. The annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Lesley Classen, Rutland Regional’s Manager of Employee Relations & Recruitment, accepted the award on behalf of the hospital at The Advisory Board Company’s annual summit held on March 29th, in Chicago, Illinois. Rutland Regional is one of only 20 hospitals recognized nationwide and the ONLY HOSPITAL IN VERMONT to receive this award.
“In today’s changing and often uncertain healthcare industry, engaging the workforce is arguably more important than ever before,” said Sarah Rothenberger, Managing Director, Advisory Board Survey Solutions at The Advisory Board Company, “Engaged staff don’t just enjoy their jobs and their workplace—they’re willing to go above and beyond to help their organization succeed. Not surprisingly, healthcare organizations with higher levels of staff engagement also have higher patient satisfaction scores, better staff retention, and a stronger culture of safety. Our award winners have demonstrated an impressive ability to inspire the highest levels of engagement across the country while maintaining remarkably low levels of disengagement.”
Engaged employees, as defined by Advisory Board, are those who exhibit both loyalty and commitment to the organization.These employees are willing to expend discretionary effort, often going above and beyond to help the organization succeed.This award recognizes Rutland Regional Medical Center’s commitment to creating a best-in-class work environment for its employees.
“We are so pleased for the employees of Rutland Regional in receiving this noteworthy recognition,” said Brian Kerns, Vice President of Human Resources for Rutland Regional Medical Center.“This award is reflective of the supportive and caring work environment the leaders of Rutland Regional create which encourages employees to commit their hearts and minds to the organization in support of our mission.We are very proud to work with an extraordinary family of employees who make Rutland Regional a great place to work as well as a place to receive exceptional care.”
Left to right: Lesley Classen, Rutland Regional’s Manager of Employee Relations & Recruitment, accepts the 2018 Workplace of the Year Award from Sarah Rothenberger, Managing Director, Advisory Board Survey Solutions at The Advisory Board Company’s annual summit on March 29, 2018. RRMC photo.
About Rutland Regional Medical Center
Rutland Regional Medical Center founded in 1896, is the largest community hospital and the second largest health care facility in Vermont with a medical staff of 256 physicians trained in 37 specialty areas. With a strong patient focus, consistent quality performance, nursing excellence, and award winning care, Rutland Regional remains dedicated to improving the health of families and individuals throughout Rutland County and beyond. Rutland Regional was honored as the “Best Regional Hospital” by U.S. News& World Report for 2017-2018, recognized as “high performing” in four procedures and conditions -Heart Failure, Chronic Obstructive Pulmonary Disease (COPD), Hip Replacement, and Knee Replacement. Recently recognized in US News & World Report as one of America’s Best Hospitals to receive common care, Rutland Regional was the first hospital in Vermont to receive both the Governor’s Award for Performance Excellence and Magnet Recognition® for quality patient care, nursing excellence and innovation. In 2016 and 2017, Rutland Regional Medical Center was the recipient of Healthcare’s Most Wired® award for the exceptional way the hospital uses technology to build patient engagement, specifically in how the patient is afforded electronic access to their care team. Rutland Regional has also been recognized by the Joint Commission as a Top Performer in Key Quality Measures, honored with an “A” grade by The Leapfrog Group in the fall 2016, spring of 2017, and fall of 2017, Hospital Safety Score and was named by Healthgrades among the top 10% in the Nation for Outstanding Patient Experience and Patient Safety in 2015. Rutland Women’s Healthcare, a Department of Rutland Regional Medical Center was recently awarded a Safety Certification in Outpatient Practice Excellence (SCOPE) for Women’s Health Program certification. SCOPE is a safety focused program of the American Congress of Obstetricians and Gynecologists (ACOG). Rutland Women’s Healthcare is among the first ob-gyn offices in the country to be certified. Rutland Regional is also the 2018 Recipient of the Workplace of the Year Award from The Advisory Board Company
Source: RRMC 4.4.2018