Grace Cottage Hospital in townshend has been named one of New England’s Top 50 Hospitals based on patient satisfaction, according to a report recently published by GoLocalProv. Grace Cottage was rated #14 of all New England hospitals in the ranking, the highest among Vermont hospitals.Hospitals do not apply for this award, but are selected for this prestigious annual list based on a scoring process that incorporates Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) standardized surveys completed by patients; 88 percent of Grace Cottage’s patients who completed the surveys said that, “Doctors always communicate well” and the same percentage said that “Nurses always communicate well.”
“Everyone who works here at Grace Cottage goes beyond patient care,” said Grace Cottage CEO Roger Allbee, “and we are pleased that patients recognize this when they complete their patient satisfaction surveys.”
Grace Cottage Hospital, Copley Hospital, Mt. Ascutney Hospital, and Southwestern Vermont Medical Center were the four Vermont hospitals recognized in the Top 50 listing. South County Hospital in Rhode Island, Fairview Hospital in Massachusetts, and Mount Desert Island Hospital in Maine were the top three hospitals in the ranking. For more information about the survey, go towww.golocalprov.com.
Founded in 1949 by Dr Carlos Otis, Grace Cottage Hospital is a Critical Access Hospital offering a variety of health care services, including: a 19-bed hospital with a 24/7 emergency department; an imaging department with digital X-ray, CT scanner, bone densitometer, and ultrasound; a full-service lab; a rehab department with physical, occupational, and speech therapy services for inpatient and outpatient treatment; an outpatient rural health clinic with family practice doctors and a mental health department; a community wellness center hosting a variety of classes; and a full-service pharmacy open to the public. For more information about Grace Cottage, visitwww.gracecottage.org.