NPI, also known as Network Performance Inc., a secure managed IT services provider located in South Burlington, Vermont is pleased to announce that Chris Hill has passed the HDI Support Center Analyst exam. He also has become certified as an HDI Support Center Team Lead. HDI, the professional association and certification body for the technical service and support industry, offers these exams that focus on best practices in running a support center/Help desk.
NPI is a member of HDI and uses the HDI methodology to increase the professionalism and quality of our Canopy Managed Services support.