VELCO alerts Vermont residents to phone scam

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VELCO alerts Vermont residents to phone scam

Tue, 03/07/2017 - 12:58pm -- tim

Vermont Business Magazine Vermont Electric Power Company (VELCO) is alerting Vermont residents that a scam usually aimed at distribution utility customers has grown to now include VELCO - the electric transmission grid operator.  Callers claiming to be representing VELCO have targeted at least one Vermont business demanding credit card information to pay an account balance or face disconnection.

As the owner and operator of the electric transmission grid, VELCO does not manage accounts for any residential, commercial or industrial customers. Those customers are instead served  by local electric distribution companies. Further, Vermont utilities do not demand credit card information or other payment mechanisms over the phone or in person. Anyone receiving such a call should not give out personal information, including account or credit card numbers and should contact the police.

Customers receiving such calls are encouraged to report this scam by contacting the Vermont Attorney General's Office Consumer Assistance Program at 1-800-649-2424 (in-state only) or 802-656-3183 (from out-of-state numbers) or by visiting

RELATED: GMP, BED warn of phone scam

Source: VELCO. 3.7.2017. Vermont Electric Power Company (VELCO) provides reliable, cost effective and environmentally sound electric transmission services to in-state electric distribution companies. Formed in 1956 when local utilities established the nation's first "transmission only" company to access clean hydro power from New York, VELCO's system now includes: 738 miles of transmission lines, 55 substations, switching stations and terminal facilities, and 13,000 acres of rights-of-way; a 1,500-mile fiber optic network that monitors and controls the electric system and serves as a key link for Vermonters' high-speed data internet access. Our ownership is shared by the state's 17 distribution utilities and a public benefits corporation, with a for-profit structure that returns value to our shareholders, their customers and to every Vermonter. For more information about VELCO please visit