Vermont Business Magazine At the recent annual meeting of Washington County Mental Health Services, the Center for Counseling and Psychological Services (CCPS) program recognized Blue Cross and Blue Shield of Vermont for its collaboration and support of both CCPS’s services and service recipients. This is the second year the Center and its five subsidiary organizations honored valuable community partners. Blue Cross and Blue Shield of Vermont (BCBSVT) was chosen by the CCPS in recognition of its support for the Linking Community Services, or LIN CS Program, a pilot effort within CCPS to “provide the safest and most cost-effective treatment for persons who are suffering varying degrees of disability as a consequence of having experienced severe psychological trauma,” according to CCPS. LINCS offers individualized treatment that combines "phase-oriented" psychotherapy with a broad range of treatment modalities and services.
Margaret Joyal, director of the Center for Counseling and Psychological Services, cited the positive impact of Blue Cross and Blue Shield of Vermont’s support for CCPS’ innovative program.
Blue Cross and Blue Shield of Vermont’s Dr Joshua Plavin, vice president and chief medical officer, addressed the annual meeting and reiterated BCBSVT’s commitment to supporting efforts to treat the whole person through an integrated and collaborative approach between mental health therapists, physicians and social service advocates. He pointed out that BCBSVT had partnered with the Brattleboro Retreat to create Vermont Collaborative Care initiative (VCC), which serves members through integrated mental health/substance abuse care management within a whole-patient framework. Since its inception in 2013, VCC has produced demonstrably better outcomes through a fully integrated team treatment approach.
“We appreciate the kind gesture of CCPS in recognizing our ongoing efforts to serve their constituents,” Plavin noted. “We fully support the innovative programs at WCMHS and are proud to call them partners. Through these types of innovations to improve care, as well as new value-based payment models, we are starting to see better patient outcomes as we focus on maintaining wellness for all of our members.”
Blue Cross and Blue Shield of Vermont is the state’s oldest and largest health insurer, providing coverage for about 250,000 Vermonters. It employs about 400 Vermonters at its headquarters in Berlin and its Information and Wellness Center in South Burlington’s Blue Mall, and offers group and individual health plans. More information about Blue Cross and Blue Shield of Vermont is available at www.bcbsvt.com. Blue Cross and Blue Shield of Vermont is an independent corporation operating under a license with the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.
Photo: (left) Margaret Joyal, Director of the Center for Counseling and Psychological Services with Peter Albert, president of Vermont Collaborative Care and Blue Cross and Blue Shield of Vermont staff (l-r): Dr Joshua Plavin, vice president and chief medical officer; Susan Eastman, provider relations consultant; Wendy York, provider relations communications consultant; Elzbieta (Ela) Zakrzewska, manager of consultative clinical analytics; Amy Ducharme, clinical manager of integrated health; and Teresa Voci, director of quality improvement and provider relations.