Vermont Business Magazine Vermonters and their children who have been to a doctor’s office in the last six months may receive a survey about their health care experience in their mailbox this fall. This will be a chance to offer valuable feedback and help identify opportunities for providers to improve care.
Every year, Vermont’s Blueprint for Health asks whether Vermonters can get the health care they need and how well doctors are meeting Vermonters’ health care needs. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey takes a broad, statewide look at how patients experience primary care providers – usually, your family doctor or pediatrician. Since 2011, this survey has provided valuable insights into how easily Vermonters can access the care they need, how well providers communicate and work together to coordinate care, and how patients and their loved ones are supported in managing their care needs.