8:00 am - 4:00 pm
BioTek Instruments, 100 Tigan Street, Winooski
This workshop focuses on the unique application of Lean thinking and principles in an office where processes are not always visible. Using an interactive approach, students will use several tools to learn the best way to see a process, identify waste and determine the best administrative Lean tools to use to create a more effective and efficient organization.
This class uses a variety of exercises - including a simulated office using laptop computers - to demonstrate Lean concepts and illustrate the quantifiable benefits that can be achieved when applying Lean in an office or administrative setting. The tools taught in this session increase operational effectiveness, provide better clarity to job roles and functions, increase process 'flow' and improve productivity and profitability. A combination of lecture, video and in-class activities are used where you will learn the importance of focusing your activities on how they provide value to the customer, how to map processes to make waste visible (which can then be minimized or eliminated) and to determine where to make Lean changes.
Thursday, September 5, 2019 - 8:00am