FirstLight Fiber ~ Sustained Success, Continued Growth

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For more than 15 years, FirstLight Fiber has tended to the telecommunications needs of carriers and enterprises throughout Northern New England and New York. FirstLight is a leading provider of high-speed data, Internet, data center and voice services in Vermont,  New Hampshire, Massachusetts, Maine, and New York over the company’s fiber optic network. FirstLight also provides connectivity to Canada, connecting more than 2,200 locations, with nearly 15,000 additional locations serviceable by the company’s 275,000-mile fiber network. 

FirstLight serves a range of clientele – from national cellular providers and Competitive Local Exchange Carrier (CLEC’s) to enterprises, spanning high-tech manufacturing and research, healthcare, finance, secondary education, colleges and universities, and local and state governments.  

FirstLight combines its technology with a local staff for each FirstLight service area –  experienced in high-demand operations and boasting a network operations and customer service center where FirstLight technicians are on call 24×7×365. The senior management team combines more than a century of experience in the design, construction, development and operation of large-scale telecommunications infrastructure and services. FirstLight maintains a full-time staff of qualified project managers, engineers, technicians, and support personnel that continuously monitor, maintain and augment the network.

Serving Local Communities

Vermont businesses look to FirstLight's local, award-winning services over an advanced fiber optic network for a unique connectivity experience that ensures superior bandwidth, faster speeds, and the reliability one can only get from locally based service and support. 

FirstLight remains committed to continued investment in infrastructure throughout Vermont, as well as across its entire service region. 

Here’s a look at exciting company developments from 2016:  

Network Growth

*In July 2016, Oak Hill Capital Partners (of which FirstLight Fiber is a portfolio company), announced its intention, upon acquisition, to combine the operations of FirstLight and Oxford Networks, a fiber optic bandwidth infrastructure services provider operating in Maine, New Hampshire and Massachusetts. Upon transaction completion, the companies will operate in aggregate approximately 4,800 route miles of high-capacity fiber optic network, with ten data centers in major markets across New York and New England. 

*Oak Hill Capital Partners also will acquire Sovernet Communications, another leading fiber optic bandwidth infrastructure services provider operating in Vermont, New York and southwest New Hampshire. The transaction will combine Sovernet’s high-capacity network transport, broadband Internet, and voice services with FirstLight’s complete portfolio of data, Internet, data center and voice services. 

* FirstLight added 36,000 fiber miles in Westchester, Rockland and Orange counties in New York State.

Enhancing Learning Environments

*In March 2016, Laconia School District in New Hampshire selected FirstLight to provide Internet and voice services to the entire school district: three elementary schools, a middle school, high school, and regional technical center.   

*In July 2016, Colby-Sawyer College of New Hampshire chose FirstLight over several vendors to upgrade its Internet services to 1 Gbps.  

*In November 2016, Shenendehowa Central Schools (New York State School District), serving 9,850 students at eight elementary schools, three middle schools and a high school, chose FirstLight over several alternatives to connect its remote schools and upgrade Internet connectivity.

Catering to Health and Emergency Care

*In May 2016, Derry Medical Center, the oldest and largest independent, primary care family practice in New Hampshire, selected FirstLight for a significant network upgrade across its entire facility (spanning five locations). 

* In August 2016, FirstLight announced that Visiting Nurse and Hospice for Vermont and New Hampshire (VNH), chose FirstLight for the upgrade of its Internet services in its new location in White River Junction, Vermont, as well as West Lebanon, New Hampshire. 

*In September 2016, leading next gen 911 core services provider, INdigital, selected FirstLight Internet and data center services to support the New Hampshire’s emergency services network.

Serving Businesses Big and Small

*In October 2016, the Albany Capital Center (ACC), a new meeting and conference facility located in Albany, chose FirstLight’s high-speed, fiber-based Internet and voice services. Additionally, White Mountain Oil, a New Hampshire-based energy retailer selected FirstLight’s Internet service to improve connectivity and overall business operations. 

Growing Partner Program

*FirstLight operates one of the most lucrative and supportive channel programs in the Northeast – the FirstLight Partner Program. 

*In April 2016, FirstLight announced the growth of its Partner Program through a new relationship with Intelisys, the nation’s leading Technology Services Distributor.

Quick Facts:


41 State Street

Albany, NY 12207

Tel: 1-800-461-4863


45 Krupp Drive

Williston, VT 05495

Founded in 1999

Fiber Miles: ~275,000

Buildings: ~2,200

Data Centers: 5, including one in Burlington, Vermont

Exclusively owns and operates an advanced fiber optic network, ensuring a high-quality experience for clients

One of the largest and densest fiber networks in Northern New England and New York (including Vermont, New Hampshire and Maine) with reach into Canada

Provides communications solutions to carriers and business customers

Portfolio company of Oak Hill Capital Partners



FirstLight Fiber

Patrick Coughlin

SVP Sales & Marketing

Tel: 1-800-461-4863


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