Mt Ascutney Hospital and Health Center (MAHHC) has announced that April Lyman has earned Employee of the Month honors for October, 2017. Lyman is a Billing Patient Accounts Representative at the Hospital. As a Billing Patient Accounts Representative, Lyman is responsible for follow up of all accounts billed to insurance companies, ensuring accuracy of all information and forwarding rebills to the proper payer in a timely manner.
According to Lyman’s supervisor Bonnie Paquette, “April always goes out of her way to help others, from patients to coworkers. She’s a total team player.” Paquette explained, “if another biller is out for the day, April will be the first to go into that person’s assignments and start working on their accounts to keep the office and the Hospital caught up. She does this without being asked, and continues to complete her own work accurately, and on time. She’s a role model for the department and a credit to the whole organization.”
Lyman joined the MAHHC staff in 2014. She resides in Hartland, Vermont.
About Mt Ascutney Hospital and Health Center
Founded in 1933, Mt Ascutney Hospital and Health Center (MAHHC) is a not-for-profit community hospital network in Vermont including the critical access-designated Mt Ascutney Hospital and Historic Homes of Runnemede, a senior residential care campus, in Windsor, as well as the Ottauquechee Health Center in Woodstock. Affiliated with the Dartmouth-Hitchcock Health System, MAHHC provides primary care and a comprehensive suite of specialty services, along with 25 inpatient beds, a therapeutic pool and an acclaimed, fully modernized 10-bed Acute Rehabilitation Center. Mt Ascutney Hospital and Health Center is dedicated to improving the lives of those it serves and is at the hub of a wide network of community resources that have partnered to cover gaps in services, and improve overall population health. One of the largest employers in the area, MAHHC acknowledges its employees as its greatest asset and has been recognized by the Governor’s Office with an Excellence in Worksite Wellness award.
Mt Ascutney Hospital and Health Center is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), is a recent recipient of Best Practice recognition by the National Rural Health Association (NRHA) for health care quality, and is recognized by the American Hospital Association (AHA) as one of the “Most Wired” hospitals for integration of technology to boost clinical performance. The National Committee for Quality Assurance (NCQA) has awarded MAHHC with Level 3 status, the highest level of medical home designation.